| Integrates with: | 
                        | 
                        | 
                      Platforms: | 
                       Win95/98/NT/2000/ME/XP | 
                      Networkable? | 
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                            Scheduling 
                                Manager — service industry software with 
                                18 years experience! | 
                           
                           
                            
                                 
                                    | 
                                  Customer Information 
                                    Management  | 
                                 
                                | 
                           
                           
                             
                                 
                                    
                                   | 
                                  Add/Edit/View/Delete 
                                    Customers  | 
                                 
                                 
                                  |   | 
                                  Maintain all 
                                    necessary information for your customers (or 
                                    patients), including key and alarm, public 
                                    and private notes, directions, and more!Details | 
                                 
                                 
                                    | 
                                  Search | 
                                 
                                 
                                  |   | 
                                  Search your 
                                    customers with any type of search criterion. 
                                    Details 
                                   | 
                                 
                                 
                                    | 
                                  Multiple 
                                    Locations for Customers | 
                                 
                                 
                                  |   | 
                                  Maintain multiple 
                                    work/service locations for your customers 
                                    while billing to one address. Details | 
                                 
                                 
                                    | 
                                  Customizable 
                                    Fields | 
                                 
                                 
                                  |   | 
                                  Customize your 
                                    own fields to keep track of any information 
                                    you wish. Details | 
                                 
                                 
                                    | 
                                  Track 
                                    Marketing Techniques | 
                                 
                                 
                                  |   | 
                                  Enter sources 
                                    for all your customers and print reports to 
                                    show which marketing methods are most profitable. 
                                    Details | 
                                 
                                 
                                    | 
                                  Calendars | 
                                 
                                 
                                  |   | 
                                  Print helpful 
                                    monthly calendars for your customers. Customers 
                                    have the calendar as a handy reminder of their 
                                    next scheduled visit. Details | 
                                 
                                 
                                    | 
                                  Easy 
                                    Access | 
                                 
                                 
                                  |   | 
                                  Easily access 
                                    a customer's account history, schedule of 
                                    jobs, or easily add or change a job. Details | 
                                 
                                 
                                    | 
                                  Mail 
                                    Merges | 
                                 
                                 
                                  |   | 
                                  Create professional 
                                    letters and mailings to all your customers 
                                    (or a selected group) with the click of the 
                                    mouse. Details | 
                                 
                                | 
                           
                           
                            
                                 
                                    | 
                                  Employee Information 
                                    Management  | 
                                 
                                | 
                           
                           
                             
                                 
                                    | 
                                  Add/Edit/View/Delete 
                                    Employees | 
                                 
                                 
                                  |   | 
                                  Maintain detailed information 
                                    for each employee. Details | 
                                 
                                 
                                    | 
                                  Maintain Payroll Information | 
                                 
                                 
                                  |   | 
                                  Flexible payroll options mean 
                                    that no matter how you pay your employees, 
                                    Scheduling Manager will handle 
                                    it. Details | 
                                 
                                 
                                    | 
                                  Employee 
                                    Pictures | 
                                 
                                 
                                  |   | 
                                  Keep employee pictures on file 
                                    for security and for use by office staff. 
                                    Details | 
                                 
                                 
                                    | 
                                  Credentials/Training | 
                                 
                                 
                                  |   | 
                                  Maintain information regarding 
                                    credentials and skills of each employee, tracking 
                                    date when certifications/skill was achieved, 
                                    and renewal date, etc. Details | 
                                 
                                | 
                           
                           
                            
                                 
                                    | 
                                  Team Information | 
                                 
                                | 
                           
                           
                            
                                 
                                    | 
                                  Assemble Teams | 
                                 
                                 
                                  |   | 
                                  Group employees together to 
                                    make scheduling easier if you have groups 
                                    that work together regularly. Our service 
                                    management software allows you to schedule 
                                    by team (or truck or route) or by individual 
                                    employee/technician. Details | 
                                 
                                 
                                    | 
                                  Color Code Teams | 
                                 
                                 
                                  |   | 
                                  Color coding teams makes for 
                                    easier identification on the scheduling screen. 
                                    Details 
                                   | 
                                 
                                | 
                           
                           
                             
                                 
                                  
                                       
                                          | 
                                        Work Codes/Procedure 
                                          Codes  | 
                                       
                                      | 
                                 
                                | 
                           
                           
                             
                                 
                                    | 
                                   Create your 
                                    own work codes to track service charges and 
                                    to provide instructions for employees. This 
                                    also allows you to track sales by type of 
                                    service, etc. Details | 
                                 
                                | 
                           
                           
                            
                                 
                                    | 
                                  Job Scheduling | 
                                 
                                | 
                           
                           
                             
                                 
                                    | 
                                  5 Different Scheduling 
                                    Screens | 
                                 
                                 
                                  |   | 
                                  5 different scheduling screens 
                                    to choose from in our service industry software 
                                    means you can view jobs any way you like. 
                                    View scheduled jobs for one week for one team, 
                                    or for all employees, or view all scheduled 
                                    jobs for the month on one screen. You can 
                                    pick almost any view imaginable -- for example, 
                                    view all jobs for one client for one month. 
                                    You name it, we have the view for you! With 
                                    18 years experience in the field, we've figured 
                                    out how to offer options that will suit just 
                                    about anyone. And of we don;t have the option 
                                    you want, tell us, and we'll probably add 
                                    it in for you! Details | 
                                 
                                 
                                    | 
                                  Recurring 
                                    Scheduling  | 
                                 
                                 
                                  |   | 
                                  Create any schedule with over 
                                    30 different frequencies to choose from. Enter 
                                    Work Order information once only, and then 
                                    let Scheduling Manager 
                                    enter the future jobs for you. Details | 
                                 
                                 
                                    | 
                                  Enter Job 
                                    Notes for Employees | 
                                 
                                 
                                  |   | 
                                  Enter special instructions 
                                    or notes in Job Notes to print out on Job 
                                    Tickets/Work Orders. Details | 
                                 
                                 
                                    | 
                                  One-Time 
                                    Changes | 
                                 
                                 
                                  |   | 
                                  If an employee is sick or a 
                                    customer cancels a job it's easy to make a 
                                    one time change to a job. Details | 
                                 
                                 
                                    | 
                                  Changes 
                                    to Entire Schedules | 
                                 
                                 
                                  |   | 
                                  If you need to increase the 
                                    charge on a job, or make the job length longer 
                                    it's easy to make a change to an entire schedule 
                                    of jobs. This change will then flow through 
                                    to all future jobs. Details | 
                                 
                                 
                                    | 
                                  Display 
                                    Options | 
                                 
                                 
                                  |   | 
                                  Choose from a variety of display 
                                    options on your scheduling screens. For example, 
                                    show last name for each client, or show just 
                                    their account ID, or show the street where 
                                    they live. Anything you can think of! Details | 
                                 
                                 
                                    | 
                                  Job Completions | 
                                 
                                 
                                  |   | 
                                  Completing jobs is an easy 
                                    process. It updates employees' payroll information 
                                    and updates customers' account information 
                                    and automatically creates invoices. Any payment 
                                    received from customer is also recorded. Details | 
                                 
                                 
                                    | 
                                  Complete 
                                    Multiple Jobs | 
                                 
                                 
                                  |   | 
                                  Easily complete multiple jobs 
                                    at once! Many of our users like this option, 
                                    which saves them a lot of time. Simply mark 
                                    all jobs to be completed with "default" 
                                    information, click a button and you;re done! 
                                    Then you can complete the individual jobs 
                                    where changes were made to the original service 
                                    order individually. Details | 
                                 
                                | 
                           
                           
                            
                                 
                                    | 
                                  Accounts Receivable | 
                                 
                                | 
                           
                           
                             
                                 
                                    | 
                                  Invoices | 
                                 
                                 
                                  |   | 
                                  Invoices are automatically 
                                    created for you, or create invoices manually. 
                                    Details 
                                   | 
                                 
                                 
                                    | 
                                  Statements | 
                                 
                                 
                                  |   | 
                                  For customers who have many 
                                    jobs, print statements as often as you like 
                                    to give a summary of all charges/credits to 
                                    their account. Details | 
                                 
                                 
                                    | 
                                  Account 
                                    History and Customer Balance | 
                                 
                                 
                                  |   | 
                                  Customer Balance is available 
                                    right on their information. Their account 
                                    history is also easily accessible. Details | 
                                 
                                | 
                           
                           
                            
                                 
                                    | 
                                  Payroll | 
                                 
                                | 
                           
                           
                            
                                 
                                    | 
                                  Payroll 
                                    Reporting  | 
                                 
                                 
                                  |   | 
                                  Several payroll reports are 
                                    provided for you to view your employees' payroll 
                                    data. Details | 
                                 
                                | 
                           
                           
                             
                                 
                                  
                                       
                                          | 
                                        Networkable | 
                                       
                                      | 
                                 
                                | 
                           
                           
                            
                                 
                                    | 
                                   Scheduling 
                                    Manager can be set up as a network 
                                    version so more than one person can access 
                                    it at the same time. You will be able to issue 
                                    passwords and logins to users. Allow several 
                                    people at the office to access your service 
                                    management software simultaneously. Details | 
                                 
                                | 
                           
                           
                            
                                 
                                    | 
                                  Scheduling 
                                    Manager Web  | 
                                 
                                | 
                           
                           
                            
                                 
                                    | 
                                  Same Great 
                                    Features | 
                                 
                                 
                                  |   | 
                                  Scheduling Manager 
                                    Web has the same fantastic features 
                                    as our outstanding stand-alone service industry 
                                    software plus more! Access your data from 
                                    anywhere in the world! Details | 
                                 
                                 
                                    | 
                                  Customers 
                                    View Schedules Online  | 
                                 
                                 
                                  |   | 
                                  With the Web Version you can 
                                    set up usernames and passwords for your customers 
                                    to log in to view their own schedules, account 
                                    activity etc. Details | 
                                 
                                 
                                    | 
                                  Customers 
                                    View Invoices Online | 
                                 
                                 
                                  |   | 
                                  Customers log in to your Customer 
                                    Center and can view their latest invoices 
                                    and account balance. Details | 
                                 
                                 
                                    | 
                                  Create your 
                                    own Online Customer Center  | 
                                 
                                 
                                  |   | 
                                  Create your own fully customizable 
                                    Customer Center to post "Tips of the 
                                    Day" or trivia questions or whatever 
                                    you wish! Details | 
                                 
                                 
                                    | 
                                  Employees 
                                    View Schedules Online  | 
                                 
                                 
                                  |   | 
                                  Similar to your customers, 
                                    you can set up usernames and passwords for 
                                    employees to log in to get their schedule 
                                    information. Details | 
                                 
                                 
                                    | 
                                  Supervisors 
                                    Send in Job Completion Info | 
                                 
                                 
                                  |   | 
                                  Supervisors have the ability 
                                    to log in and submit job completion information. 
                                    Details 
                                   | 
                                 
                                | 
                           
                           
                            
                                 
                                    | 
                                  Interfaces with: 
                                     | 
                                 
                                | 
                           
                           
                            
                                 
                                  | Quickbooks | 
                                    | 
                                    | 
                                 
                                 
                                  | No need to get rid of your 
                                    favorite accounting software or abandon all 
                                    your established procedures, they can work 
                                    together. Share customers, invoices and payroll 
                                    data. | 
                                    | 
                                    | 
                                 
                                 
                                  | Microsoft 
                                    MapPoint | 
                                    | 
                                    | 
                                 
                                 
                                  | This powerful interface lets 
                                    you get directions and map routes to save 
                                    on travel time. | 
                                    | 
                                    | 
                                 
                                 
                                  | Mapquest | 
                                    | 
                                    | 
                                 
                                 
                                  | Click a convenient button and 
                                    Mapquest supplies you with the directions 
                                    to the work site. | 
                                    | 
                                    | 
                                 
                                 
                                  | Yahoo 
                                    Maps | 
                                    | 
                                    | 
                                 
                                 
                                  Click a convenient button 
                                      and Yahoo Maps supplies you with the directions 
                                      to the work site.  | 
                                    | 
                                    | 
                                 
                                 
                                  | Google Maps | 
                                    | 
                                    | 
                                 
                                 
                                  | Click a convenient button and 
                                    Google Maps supplies you with the directions 
                                    to the work site. | 
                                    | 
                                    | 
                                 
                                 
                                  | Job 
                                    Estimator  | 
                                    | 
                                    | 
                                 
                                 
                                  | Manages all your estimating 
                                    and bidding needs.  | 
                                    | 
                                    | 
                                 
                                 
                                  | Contact 
                                    Manager  | 
                                    | 
                                    | 
                                 
                                 
                                  | Keep your prospective 
                                    clients in a separate database so you can 
                                    do more effective marketing such as direct 
                                    mailing  | 
                                    | 
                                    | 
                                 
                                 
                                  | Distribution 
                                    Manager | 
                                    | 
                                    | 
                                 
                                 
                                  For large wholesale/distribution 
                                      businesses this is a perfect combination.  | 
                                    | 
                                    | 
                                 
                                 
                                  | Microsoft 
                                    Outlook  | 
                                    | 
                                    | 
                                 
                                 
                                  Import data from Microsoft 
                                      Outlook. E-mail any report using Outlook 
                                      or Outlook Express.  | 
                                    | 
                                    | 
                                 
                                 
                                  | Microsoft 
                                    Access  | 
                                    | 
                                    | 
                                 
                                 
                                  Import data from Microsoft 
                                      Access   | 
                                    | 
                                    | 
                                 
                                 
                                  | Microsoft 
                                    Word | 
                                    | 
                                    | 
                                 
                                 
                                  Easily create mailmerge 
                                      letters using Microsoft Word  | 
                                    | 
                                    | 
                                 
                                 
                                  | Mobile 
                                    Devices  | 
                                    | 
                                    | 
                                 
                                 
                                  Exchange data with various 
                                      mobile devices  | 
                                    | 
                                    | 
                                 
                                 
                                  | Various 
                                    Competitors' Programs | 
                                    | 
                                    | 
                                 
                                 
                                  We will import your data 
                                      from any competitor's program hen you upgrade 
                                      to The Scheduling Manager 
                                      from Thoughtful Systems. 
                                      | 
                                    | 
                                    | 
                                 
                                 
                                  | Various 
                                    Timekeeping and Payroll Systems | 
                                    | 
                                    | 
                                 
                                 
                                  Exchange data with your 
                                      chosen timekeeping and/or payroll system, 
                                      such as ADP, Paychex, Ceridian, etc. 
                                      | 
                                    | 
                                    | 
                                 
                                | 
                           
                           
                            
                                 
                                    | 
                                  Customized Features: 
                                     | 
                                 
                                | 
                           
                           
                            
                                 
                                  | Special 
                                    Features for a wide variety of industries: | 
                                    | 
                                    | 
                                 
                                 
                                  | Whether you have a maid service 
                                    business, a home health care agency, a pest 
                                    control business, a lawn care business or 
                                    a business in one of the many other service 
                                    industries we have, we have the right software 
                                    for you! | 
                                    | 
                                    | 
                                 
                                 
                                  | Special 
                                    Features for Your Business! | 
                                    | 
                                    | 
                                 
                                 
                                  | Surprisingly, after 18 years, 
                                    we still get requests from clients from time 
                                    to time, asking us to add in special features 
                                    in our service industry software that will 
                                    help make their business more efficient, and 
                                    therefore more profitable. For example, we 
                                    added an interface to an online system which 
                                    tracks subway routing in New York City for 
                                    a user in that city. We want our software 
                                    to work for you in the best possible way, 
                                    giving you a competitive advantage in the 
                                    marketplace. So, if you need a special feature, 
                                    speak to one of our consultants and we can 
                                    add it in for you at a reasonable cost. Unlike 
                                    some software companies who refuse to customize, 
                                    or do so only at very high cost, we believe 
                                    software should "fit" your way of 
                                    doing business like a custom-made suit. On 
                                    occasion, we add in a new feature for a user 
                                    at no cost because we have had similar requests 
                                    from several other users, so we include it 
                                    in the next upgrade. | 
                                    | 
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                      |   | 
                      The 
                          Scheduling Manager — Versatile Software that functions 
                          effectively as: | 
                     
                     
                      |   | 
                      
                           
                            |   | 
                            Appliance 
                              Repair Service Software | 
                           
                           
                            |   | 
                            Building 
                              Maintenance Software | 
                           
                           
                            |   | 
                            Carpet 
                              Cleaning Software | 
                           
                           
                            |   | 
                            Computer 
                              Maintenance Business Software | 
                           
                           
                            |   | 
                            Home 
                              Health Care Software | 
                           
                           
                            |   | 
                            HVAC 
                              Maintenance Software | 
                           
                           
                            |   | 
                            Janitorial 
                              Software | 
                           
                           
                            |   | 
                            Lawn 
                              Care Software | 
                           
                           
                            |   | 
                            Maid 
                              Service Software | 
                           
                           
                            |   | 
                            Pest 
                              Control Software | 
                           
                           
                            |   | 
                            Plumbing 
                              Service Software | 
                           
                           
                            |   | 
                            Window 
                              Cleaning Software | 
                           
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                | © Thoughtful Systems, Inc. 
                  2008 | 
               
               
                | P.O. Box 297151 Brooklyn, NY 11229 
                  USA  | 
               
               
                | Tel: (800) 759-2532 / (718) 375-1186 
                  Fax: (347) 312-6216 | 
               
              
                | Tel: 0207-617-7242 (UK) | 
               
              | 
         
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